AI is the new word of mouth

When customers ask AI who to call, be the name it says.

Townsaid checks ChatGPT, Google AI Mode, Gemini and Perplexity every day for the questions your customers ask in your area. See who gets recommended, why, and what to fix.

Get a free AI visibility checkSee an example

Example check · businesses are fictional

AI recommendations by the numbers

45%¹

of US consumers used AI tools to get local business recommendations in the past year, up from 6% a year earlier

31%¹

have asked ChatGPT for a business recommendation

64%¹

of adults aged 30-44 have asked AI for a business recommendation

36.2M²

small businesses in the US

  1. ¹ BrightLocal, Local Consumer Review Survey 2026
  2. ² U.S. Small Business Administration Office of Advocacy, 2025

The problem

You track your Google rating. Nobody tracks what AI says about you.

  • 3-5 names, not 10 blue links

    An AI answer recommends a handful of businesses. If you're not one of them, you're not in the conversation.

  • Every AI says something different

    ChatGPT, Google AI Mode, Gemini and Perplexity often recommend different businesses for the very same question.

  • The reasons are yours to shape

    AI builds its answer from reviews, listings and local threads. Those are things you can actually influence.

How it works

Four steps from “no idea” to a weekly plan.

  1. Step 1

    Add your business and service area

    Tell us your category, location and the neighborhoods you serve.

  2. Step 2

    Pick the questions customers ask

    We suggest 25 to start, based on your category and neighborhood. Edit them any time.

  3. Step 3

    Townsaid asks every AI platform every day

    ChatGPT, Google AI Mode, Gemini and Perplexity, the way a real customer would.

  4. Step 4

    Get your score, sources and fix list

    See your share of answer, the sources behind it, and a weekly list of what to fix.

Little Molars
38%Google reviews
21%Practice websites
14%Yelp
11%Reddit
9%Local press
7%Directories
Example: sources cited in 400 answers about pediatric dentists in Austin

Where AI gets its opinions

Change the sources, change the answer.

AI assistants don't invent their recommendations. They summarize what reviews, listings, websites, local press and community threads already say about you.

Townsaid shows which of those sources each platform leaned on for your questions, so you know exactly where your effort will count.

Fix a wrong listing, earn reviews that mention what people search for, or answer common questions on your site, and the answers start to move.

Weekly report

One email a week. What changed, and what to do.

Every Monday you get your share of answer across all four platforms, the questions you won or lost, and three fixes for the week ahead.

From Townsaid · Example report

Your week in AI answers · Little Molars Pediatric Dentistry

Share of answer, last 8 weeks

31%

12%
  • New this week
    Gemini now names you for ‘sedation dentist for kids’
  • Lost
    Perplexity dropped you from ‘Saturday pediatric dentist’ after a 2-star review mentioning wait times

3 fixes for next week

  1. 1.Reply to the 2-star review about wait times and explain your new check-in texts
  2. 2.Add Saturday hours to the first line of your Google Business Profile description
  3. 3.Ask 5 Saturday families this week to leave a review

For agencies

Add AI visibility to every client, under your name.

White-label reports
Reports under your agency's brand and domain. Townsaid stays invisible.
One workspace per client
Keep questions, competitors and history separate for every account.
Bulk add up to 50 locations
Paste a list and every location starts checking the next morning.
Monthly PDF reports
A polished summary ready to send to clients, every month.
Talk to us about your agency

Pricing

Simple monthly plans. Cancel anytime.

Local

For a single business that wants to know where it stands.

$59/month

  • 1 location
  • 25 tracked questions
  • 4 AI platforms
  • Daily checks
  • Weekly fix list
Choose Local

Multi-location

For growing practices, chains and franchises.

$149/month

  • Up to 5 locations
  • 100 tracked questions
  • Competitor tracking
  • Source map
  • CSV export
Choose Multi-location

Agency

For marketing agencies running AI visibility for clients.

$499/month

  • Up to 50 locations
  • White-label reports
  • Client workspaces
  • Monthly PDF reports
  • Priority onboarding
Choose Agency

Every plan starts with a free check of 10 questions.

FAQ

Questions, answered.

Townsaid checks ChatGPT, Google AI Mode, Gemini and Perplexity. These are the assistants US consumers most often use to ask for local recommendations. We ask each one the same questions, the same way a customer would, and record the full answer, the businesses it names and the sources it cites.

Find out what AI says about your business.

Get a free AI visibility check